Frequently asked questions

About Coffee

The taste of the coffee is the same in both pads and capsules. Pads are made of a biodegradable cushion of cellulose fleece and are therefore compostable. Plastic capsules or aluminum packaging are recycled.
Our DiCaffè Coffee, which are made from Arabica and Robusta beans, is grown in a sustainable way. The coffee pads that fit in our Didi coffee machines can be biodegraded. In order to guarantee the taste of the espresso in a sustainable way, each pad must be individually wrapped; the aluminum foil can also be recycled at the aluminum collection point. Our plastic capsules for the compatible Nespresso and Lavazza Point machines should also be taken to the collection point after use.

The miracle cure is the caffeine contained in coffee. Caffeine has an invigorating effect on the heart and central nervous system:
– Increased alertness and ability to concentrate;
– Improved short-term memory;
– Increased physical performance.
The positive effects of caffeine can last up to five hours.
Following an in-depth study at Cardiology Days in Turin, (Advances in Cardiac Arrhythmia and Great Innovations in Cardiology) cardiologist Sebastiano Marra stated that four or five cups of coffee/espresso per day – even decaffeinated – can reduce mortality and therefore drinking coffee can have a positive effect. However, the benefits are not related to caffeine, but to the rich presence of antioxidants that only a coffee bean contains. In fact, it has been observed that regular coffee drinkers, have less anxiety, sleep better, are happier and have no cholesterol and higher blood pressure than those who do not use it.
Coffee in combination with lemon is also effective against headaches and migraines. The pain of migraine is caused by the enlargement of blood vessels.
The combination of caffeine and lemon helps to reduce the enlargement of the blood vessels, while the lemon and its acidity also increase the absorption in the intestines, which is also often found in migraines. Try this combination before taking any medication.

The Kaffa region in southwestern Ethiopia is believed to be the area where coffee originated.
A pious legend says that the Islamic prophet Mohammed first discovered the stimulating effect of coffee after the angel Gabriel offered him a cup of hot, dark liquid.
From Ethiopia, coffee probably reached Yemen on the Arabian Peninsula in the 14th century through slave traders. However, it was probably only drunk there from the middle of the 15th century onwards in the way it is prepared today, with roasted, ground or pounded and boiled beans. Coffee cultivation gave Arabia a monopoly role.
The trading center was the port city of Mocha, also known as Mocha, today’s al-Mukha in Yemen. Many peoples in the regions of Ethiopia where coffee grew wild were previously unaware of it as a useful plant, or prepared it in a completely different way. According to a legend put down on paper in 1671 by Antonius Faustus Naironus in his book De saluberrima potione cahve, shepherds from the Kingdom of Kaffa, located in the southwest of present-day Ethiopia, once noticed that part of the herd of goats that had eaten from a shrub with white flowers and red fruits were jumping around cheerfully into the night, while the other animals were tired.
When an Abyssinian shepherd himself tasted the fruit of the shrub, he noticed an invigorating effect on himself. While investigating the grazing site, the monks discovered some dark green plants with cherry-like fruits. They prepared an infusion from it and from then on were able to stay awake deep into the night, praying and talking to each other, and are said to have then traded the plant. Other sources say that the shepherd spat the fruit, inedible in its raw state, into the fire in disgust, whereupon fragrances were released; thus the idea of roasting was born.
The Amhars› method of preparation and coffee tradition is probably the best known in the highlands of Ethiopia, but it has only been practiced since the end of the 19th century. Before that, the Christian Amhars, like tobacco, had rejected coffee as a stimulant for Muslims. After roasting the beans in a large iron pan, the Amhars grind them coarsely or pound them in a mortar.
The ground coffee is boiled with water and sugar in the so-called jabana and served in small bowls. The word coffee can be traced back to the Arabic qahwa, which in addition to «coffee» can also mean «wine» as it originally did. Via the Turkish kahve, it passed into Italian (caffè from cahue) and from there into French, whose word form café was adopted into German without any major phonetic changes and only adapted in spelling.
In the German-speaking world, the word form coffee from English or Dutch initially dominated, and it was only in the course of the 18th century that Kaffee became established after the French café. The word similarity between coffee and the name of the Ethiopian region of Kaffa does not yield a plausible etymology.
Johann Wolfgang von Goethe came up with the idea of distilling the beans. While putting the idea into practice, the chemist Friedlieb Ferdinand Runge discovered caffeine.

Coffee Tips

Try all the variations of DiCaffè. Although all variations are paraphrased similarly, they are different in taste and, depending on the time of day, you may find one variation more suitable than the other.
Either way, we recommend changing the water daily, as stale water not only tastes stale but also becomes more calciferous and has a suboptimal effect on the quality of the coffee.
Likewise, an espresso cup should be warmed up a bit; first, the coffee then tastes more intense and second, it stays warm longer.
The optimal brewing temperature is about 92-96C during the brewing process; it is advantageous if the cup is also about 70C.
If the water would be too cold, the coffee often tastes a bit sour; this can also occur if the machine is not decalcified regularly (approx. 4 x / year), depending on the hardness of the water.

About our coffee

Coffee in its purest form is now available at – our young company offers Italian coffee which is roasted in Naples and has been refined into its current form and taste since 1961.
The different coffees offered have already won various gold medals:
– 2020: Premio International Coffee Tasting, Miscela Maxima, Premio ITCE – International Tea and Coffee Evaluation;
– 2016: Premio International Coffee Tasting, Miscela Delizia;
– 2015: Premio International Coffee Tasting 2015 Asia.


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Order and delivery

All orders shipped inside Switzerland and above CHF 60. qualifies for free shipping.
Enjoy your espresso!

We make every effort to comply with the stated delivery times. Unfortunately, we cannot completely rule out delays.
For questions about the current status of the order, contact our customer service directly. Please have the order number ready so that we can quickly and correctly assign your inquiry and respond immediately.
As a rule, delivery is made by Swiss Post. Exceptions to this are items that must be shipped by freight forwarding due to size and weight. So that the order can be targeted via freight forwarding, it is mandatory to provide a phone number.
If you are not at home at the time of delivery, your package will be deposited at the post office for 7 days for collection.
If you have a postal account, you can also extend the collection period.


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If the item you purchase does not meet your expectations, we offer a return policy of 14 days from receipt of the package (Details can be found in our T&C.).
If you have any questions, please contact our customer service by email.
Please report it immediately to the nearest post office.
Damage items must be reported to Swiss Post by the customer within 8 days of delivery. If your damage report is justified, you will receive a replacement or a refund, depending on availability.
You can find more information directly on the Swiss Post website:
If the damage is reported outside of this period, there will be no claim for compensation.
The product is defective? Please send photos and a short description of the defect to our customer service.
You will be requested to return your order so we can check the issue with the manufacturer concerned.
We will do our best to replace the item under warranty. If the check shows that warranty service is not possible in this case, we will inform you with reasons.
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